Terms & Conditions

By accessing and using this website, you agree to the following Terms & Conditions governing the services provided by Dr. Iva Grabic Psychiatry, PMC. Please read them carefully.

Medical Disclaimer

The information on this website is for informational purposes only and does not constitute medical advice or establish a physician-patient relationship. Treatment decisions are made only after a formal evaluation and consultation.

Privacy & Confidentiality

Patient records and communications are protected under HIPAA and securely managed through Osmind, a HIPAA-compliant electronic health record (EHR) platform. Personal health information submitted through this website (e.g., contact forms) is not a substitute for secure medical communication. Osmind Privacy Policy

Appointments, Cancellations & Payments

Appointments are by scheduled consultation only. Cancellation Policy: Cancellations made within 24-48 business hours of an appointment will be charged 50% of the service fee. Same-day cancellations and no-shows are billed 100% of the session cost. Payment is due at the time of service, and we do not accept insurance. Superbill statements may be provided for potential out-of-network reimbursement.

Scope of Services

Services include psychiatric evaluations, medication management, psychotherapy, and intramuscular (IM) ketamine therapy with integration support. IM ketamine therapy requires medical evaluation and approval before treatment. Important Note: Clients must agree to arrange for a responsible adult or rideshare (such as Uber or Lyft) to drive them home after their session. Driving independently is not permitted under any circumstances.

Emergencies & Crisis Support

This practice does not provide emergency or crisis services. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room. For immediate mental health support, call 988 (Suicide & Crisis Lifeline) or Alameda County Crisis Line at 1-800-309-2131.

Website Use & Content

All content on this website is intended for general education and informational purposes only. Unauthorized reproduction or distribution of any materials is prohibited.

Agreement & Modifications

By using this website and engaging in services, you acknowledge and agree to these terms. Dr. Iva Grabic Psychiatry, PMC reserves the right to update these terms at any time. For any questions or clarifications, please contact us directly.